A Special Support Request

Working at a software consulting company and dealing with customers on a daily basis, I have seen a lot of customer support requests over the recent years. As I am also in charge of customer success, I always try to help the customer achieve what they have in mind, no matter how common or uncommon their use case may be. This time, I was the customer, and my use case was as uncommon as it could possibly be. So I reached out to customer support and eagerly waited for their reaction.

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